Heritage Health Care Center

PFI: 0609
Certificate No. 3202314N
Regional Office: Central New York Regional Office
County: Oneida

Facility

Heritage Health Care Center
1657 Sunset Ave
Utica, NY 13502
(315) 797-7392

Operator

Faxton-Sunset St Luke's Health Care Center, Inc
1657 Sunset Avenue
Utica, NY 13502

Certifications

  • Medicare Certified
  • Medicaid Certified

Certified Beds

  • Residential Health Care: 220
  • Total Certified Beds: 220

Services

Ownership

  • Voluntary--Not for Profit Corporation

Occupancy Rates/Employee Influenza Vaccination Rates

  • 74.5% occupancy rate, reported on March 27, 2013
  • 41% employee influenza vaccination rate, reported April 2012 (45.0% statewide employee influenza vaccination rate, 2011-2012)

Note: Rates are based on facility self-reported data, and are not audited by the NYSDOH. Rates may have changed since the date reported.

Ombudsman

An Ombudsman is an advocate for residents of nursing homes, board and care homes, and assisted living.  Ombudsmen provide information about how to find a facility and what to do to get quality care.  They are trained to resolve problems.  If you want, the ombudsman can assist you with complaints.  However, unless you give the ombudsman permission to share your concerns, these matters are kept confidential.

The State Office for the Aging (SOFA) employs an ombudsman in each county of New York State.  The State Office for the Aging can be reached at 1-800-342-9871.